Thomas Bjeldbak Madsen
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Professional Experience

Junior Software Developer - Dynaway - 2022-now

Junior Software Developer at Dynaway. Mainly web development in their mobile application for Asset Management, as well as web development on their documentation website.

Senior Technical Advisor - Webhelp - 2020-2021

I started as a Technical Advisor, here I took phone calls and provided support for one of the world's largest IT and technology brands. The customers who called in had problems with their iPhone, iPad or Mac. 7 months later I progressed to Senior Technical Advisor. In addition to being more competent in helping customers who needed help, I was also a helping hand to my colleagues who were Technical Advisors. If they were uncomfortable or needed help solving the customer's problem, they had the option of calling us, where we could guide them in the right direction or take over the call.

Crew Trainer - McDonald's - 2016-2020

I started as lobby manager at McDonald's in Rødekro, here I was responsible for keeping the lobby clean and tidy. After 6 months I was developed into Host and Trainer. The host ensured that the guests received the best possible service in the lobby and held children's birthday parties. The role of trainer meant that I had to train new employees from day 1 so that they could stand on their own two feet at the selected stations and be a role model for maintaining a high quality level in the restaurant. In August 2019, I was transferred to the restaurant in Hillerød. Since the restaurant already had enough trainers, I was hired as a regular employee.
Enjoy a photo of me from 2017.

Other

Tutor - Aalborg University - 2022-2023

In 2022, my primary responsibilities included providing one-on-one tutoring, assisting with onboarding, and organizing events to foster a sense of community among students. In addition to being a regular tutor, I was also responsible for planning individual events that were held for the new students on the Software program in 2023.

University Projects

Flexible Car Rental

P1 - Our product is a program that allows users to borrow cars per hour, from other users who rent out their car. Written in C.

Student Dormitory Distribution

P2 - Our product is a website aimed at international students, where you have the opportunity to fill in a questionnaire asking questions about your preferences for a roommate. The result of this questionnaire is a list of the most compatible roommates, in different dormitories. Written in JavaScript, HTML & CSS.

Logistics Manager

P3 - We worked together with the company Everfuel to automate their process of ordering transport for their hydrogen filling stations with new trailers. Written in C#.

PEAK+

P4 - As an introduction to programming, block-based languages are very commonly used, but as these languages are limited to the block structure, the beginner programmer at some point has to switch to a text-based language. We created an introductory text-based programming language from the bottom for beginner programmers in high school called PEAK+. Written in C#.

KNOX

P5 - KNOX is a toolbox that is designed for researchers, that makes it possible to enter a large amount of data, and then have the possibility to search through it using a search engine and/or a chatbot. KNOX consists of 7 different groups, each doing their part in the pipeline, with a focus on agile development & Scrum. Our part was to take care of the output, in terms of a chatbot. With that, we used spaCy & Llama2 for entity recognition & NLU with a response from Llama2. KNOX is a multi-year project, which means that 5th-semester students the year after will continue to develop on KNOX. Written in Python.